The Ultimate Guide to Troubleshooting Urban VPN Connection Error

Have you been experiencing issues with your Urban VPN connection? Are you getting error messages such as “urban vpn not installing” or “unable to connect to the internet”? If so, this ultimate guide is for you. Below, we will provide step-by-step instructions on how to troubleshoot the most common Urban VPN connection errors and get back online without any hassle. Let’s get started! 

What is Urban VPN? 

Urban VPN is a Virtual Private Network (VPN) provider that allows users to access content from across the globe without being identified by their IP address. It works by routing your data through secure servers located in over 30 countries around the world, allowing you to browse safely and anonymously while also circumventing geo-restrictions imposed by certain countries and websites. 

Troubleshooting Common Issues 

If you are having trouble connecting to an urban VPN server or experiencing other difficulties, here are some steps that may help resolve your issue: 

1. Check Your Internet Connection 

Before attempting any of the steps below, make sure that your internet connection is working properly. You can do this by running a speed test on a website like and ensuring that your ping, download and upload speeds are all within acceptable ranges for your current location. If there is an issue with your connection then it needs to be rectified before continuing with further troubleshooting steps.  

2. Restart Your Device 

A simple restart of your device can often solve many minor issues related to software conflicts or misconfigured settings. Before reinstalling the app or making changes in settings, try rebooting first; it could save you time and effort in the long run!  

3. Update Your App Version 

If you’re having trouble connecting with Urban VPN, it may be due to an outdated version of the app installed on your device. To fix this problem simply head over to Google Play Store (Android) or Apple App Store (iOS) and look for any available updates for ‘Urban VPN’. Once downloaded and installed correctly then try reconnecting once again – this should work!  

4. Uninstall & Reinstall The App 

If updating doesn’t help then another option would be uninstalling/reinstalling the app completely from its source platform (Google Play Store/Apple App Store). This will delete all existing settings associated with it which could potentially fix any underlying issues preventing successful connections from occurring. Simply follow the same steps as above but instead of updating opt for the ‘Uninstall’ option instead – easy!  

5. Clear Cache Data & Cookies   

Another possible cause of connection problems could be due to cached data stored on your device from previous sessions that have since become corrupted or outdated. Clearing out these files manually can help remove potential obstacles stopping connections from taking place successfully – just make sure not to clear out any important personal information when doing so!  

6. Disable Firewall Settings   

Sometimes firewall settings put in place by antivirus programs can prevent successful connections from taking place when they mistakenly classify them as malicious activity attempts; disabling said settings temporarily should solve this problem quickly if applicable at all times – however please note that doing so puts you at risk if no other security measures remain active against potential threats outside network traffic…so exercise caution when proceeding further down this route!  

7. Contact Customer Support   

Finally, if none of these solutions end up working then don’t hesitate to contact customer support directly via the contact form provided on their official website urbannetworkvpn(dot)com – experienced technical representatives will be more than happy to assist customers who are encountering issues setting up their service properly after all else fails too!   


We hope our guide helped troubleshoot any connectivity errors related specifically to UrbanVPN services – feel free now enjoy unrestricted access online wherever life takes us next time around without worrying about being tracked down either way ever again…Good luck everyone & stay safe out there always!